Overview
One of the leading publishing and digital media organisations are looking to hire a Customer Support Executive. Having gone through significant growth in the UK in the last twelve months, the company is now looking to add even more talented people to its passionate and energetic team. You will receive a competitive salary and the opportunity to work with an ambitious and highly rewarding company.
Role Overview
Helping our technology users in an effective manner is key to the success of the business. This is an essential role within the Customer Support team, reporting directly to the Services Manager. You will be a key point of contact for their library customers.
With the growth of the business this role has become even more important and with many clients to look after, you will need to have excellent organisation skills, be hardworking and efficient.
You will also be able to deliver first-class service and so have a good telephone and email manner and assist with general office tasks as required by the senior team.
This role provides a chance to work with a thriving business in an exciting marketplace so there is an opportunity for the right individual to begin their career in a client facing role.
The ideal candidate for the position must have:
- Experience working in customer services or office administration
- Proficient in use of Excel and all other Microsoft office packages
- Comfortable with device usage and discussing technology.
In return, the Customer Support Executive will receive a salary of £18,000 to £22,500 DOE, excellent training, and ongoing career development. This is a fantastic opportunity if you are passionate about publishing, books and technology.
To apply for the position click ‘apply now’ to send us a copy of your CV
